Come visit us at The Midland Expo on the Wednesday 15th March 2017 @ Birmingham City FC (9.30am / 3.00pm)!
We are on Stall 21
The mobile devices you choose can have a tremendous impact on your business. Get the wrong ones and you’ll frustrate users, increase costs, and potentially add safety risks.
The right devices on the other hand, will turn the game in your favor.
Find out why Zebra’s enterprise-class mobile devices beat consumer devices hands down, which can help your field teams WIN BIG in the modern age of field mobility.
Billions of Wi-Fi enabled smartphones and tablets are pouring into the workplace allowing users to have the freedom to connect to any network and IT is struggling to maintain control. Discover how to maintain policy control, workflow automation and enhance visibility for a seamless mobile experience.
Zebra’s 2015 Field Operations Vision Study reports on how forward-looking organizations are increasing their investment in mobility to transform their field operations to more proactive, customer-centric and business-driven systems.
Source: Zebra Technologies.
Mobility is remaking the global business world. The importance of building an enterprise-wide mobile strategy is more prominent than ever. This eBook will inform you on how to articulate an enterprise mobile management strategy and more.
We all know the human condition is based on reciprocity; if you pass someone on the street and smile or head nod, you want a smile or head nod back. We’re social animals. We want to be acknowledged and treated well.
That’s the core of good customer service — but good customer experience, which involves a company really thinking about the different steps and touch points in a process, goes a few steps beyond that.
We put together The critical role of field service management in customer experience to showcase research around the topic, and to provide you with a baseline case for getting started on customer experience design (provided you haven’t yet) or furthering your existing efforts
You can download it — use it as a guidebook to the experience process and its value (the “why” of doing it), and if you have any questions, don’t hesitate to contact us to discuss how customer experience relates to field service even more.